Work-From-Home Opportunities in Flipkart: Domestic Voice Process Jobs 2024
Are you seeking exciting work-from-home opportunities in the voice process? Look no further! In this blog post, we will explore the Flipkart Recruitment for Domestic Voice Process Jobs in 2024. Discover the eligibility criteria, roles, responsibilities, and how to apply for this thrilling opportunity.
About Flipkart
Flipkart, founded in October 2007 by Sachin Bansal and Binny Bansal, emerged as a prominent online book seller, processing 100 orders daily by 2008. Over the years, it strategically acquired and partnered with various entities to expand its presence in India's retail market.
Growth, Mergers, and Acquisitions
Flipkart made strategic moves to strengthen its position in the market. In 2010, it acquired the social book discovery service WeRead, followed by the digital distribution business Mime360.com and the digital content library of Chakpak in 2011. The company then launched its DRM-free online music store, Flyte, in 2012, but later, it was shut down due to competition from free streaming sites.
With an eye on India's retail market, Flipkart acquired Letsbuy, an online electronics retailer, in 2012, and Myntra, an online fashion retailer, in 2014. Myntra operates as a separate subsidiary alongside Flipkart, catering to distinct market segments.
In subsequent years, Flipkart continued its acquisitions, purchasing Appiterate, a mobile marketing automation firm, in 2015, and a minority stake in MapmyIndia and PhonePe, a mobile payments startup. It also acquired Jabong.com, an online fashion retailer, and invested in TinyStep, a parenting information startup.
Walmart's Acquisition
In 2018, American retail chain Walmart acquired a 77% controlling stake in Flipkart for a staggering $16 billion, valuing the company at around $20 billion. As of 2022, Flipkart's valuation soared to $37.6 billion. The company announced plans to go public through a listing in the United States of America in 2023.
Eligibility Criteria
To apply for Flipkart's Domestic Voice Process Jobs as a fresher, you need to be a High School or UG/Graduate pass-out after 2020. For experienced applicants, all employment documents must be available. Fluency in both Verbal English and Hindi is a requirement for the role.
Role and Responsibilities
As a part of the Domestic Voice Process team at Flipkart, you will play a crucial role in providing exceptional customer service. Your responsibilities will include:
- - Identifying and assessing customers' needs to achieve satisfaction.
- - Building sustainable relationships and trust through open communication.
- - Providing accurate, valid, and complete information using appropriate methods/tools.
- - Handling customer complaints and offering suitable solutions and alternatives.
- - Maintaining records of customer interactions, processing accounts, and filing necessary documents.
- - Adhering to communication procedures, guidelines, and policies.
Experience and System Requirements
Flipkart welcomes applicants with 0 to 3 years of experience. For smooth work-from-home operations, the following system requirements are necessary:
- - OS: Windows 10+
- - Computer: i3 Processor or higher
- - RAM: 8 GB or higher
- - Network Bandwidth/Speed: Minimum 20 MBPS
- - Headset for clear communication
Location
The work location for the Domestic Voice Process Jobs is in Noida, Uttar Pradesh, India.
How to Apply?
To apply for this exciting opportunity, click the button below, which will direct you to the official Flipkart Recruitment page.
Official Link is here : Link
Conclusion
With Flipkart's impressive growth trajectory and commitment to providing rewarding job opportunities, the Domestic Voice Process Jobs for 2024 present an excellent chance to work with a renowned organization from the comfort of your home. If you meet the eligibility criteria and have the necessary skills, don't miss out on this chance to be a part of Flipkart's journey towards success.